New: Fulfillment Services

Simple U.S. Order Fulfillment
for Small Businesses

Store your products at our Florida location. We receive, organize, pick, pack, and ship your customer orders — without complicated 3PL contracts.

Start Fulfillment How It Works

Florida location No minimums Most payment methods accepted

Everything in one place

Inventory receiving

Bin storage

Pick & pack

Order shipping

Returns handling

In-house software

No setup fees · No monthly minimums

MySmartMailbox gives your business a real U.S. presence — mail, packages, returns, and fulfillment from one Florida location.

Who it's for

A Real U.S. Fulfillment Partner — Without the Big 3PL Headache

Whether you're entering the U.S. market from abroad or outgrowing your garage, we give you simple fulfillment without complicated contracts. Built for small sellers, startups, and growing online businesses.

International sellers

Enter the U.S. market with a local presence. We hold your inventory and ship to your American customers — no U.S. company required, just valid documents and a payment method.

Domestic small sellers

Outgrowing your spare room or garage? Free up your space and your time. Send us your stock and let us pack and ship your orders while you focus on growing.

How it works

From Our Shelves to Your Customer's Door

A simple flow you can track online every step of the way.

Send your inventory

Ship your products to our Florida warehouse at your assigned address.

We receive & bin it

We log your stock into organized bins. You see every item in your online dashboard.

We pick, pack & ship

When orders come in, we fulfill them quickly with tracking on every shipment.

We handle returns

Returned items are inspected and restocked or flagged — all reflected in your inventory.

Transparent pricing

Simple Rates. No Setup Fees. No Monthly Minimums.

Pay only for what you use. Every fee is listed right here — the same honesty you get on our mail plans.

Storage

Standard bin$5/mo

Large bin$10/mo

Inactive 180+ days+$10/bin/mo

You're only charged for bins that hold your stock.

Order Fulfillment

Up to 100 orders/mo$3.00/order

101+ orders/mo$2.50/order

Pick, pack & handling per order. Volume pricing kicks in automatically.

Returns

Per returned item$5/item

Restock to inventoryIncluded

We inspect, restock resellable items, and flag damaged ones.

Debit & credit cardsPay with major cards.

Bank accountUse a connected bank payment method.

CryptocurrencyCrypto payments available for eligible accounts.

Shipping is billed at our discounted carrier rates — or bring your own label and use your own account.

We currently accept small parcel and bin-based inventory only. We do not accept pallets at this time.

Capabilities

Everything your small operation needs

A complete fulfillment toolkit, managed from one online dashboard.

Inventory receiving

Bin-based storage

Pick & pack

Customer order shipping

Returns handling

Bring-your-own-label option

Real-time online dashboard

Order tracking

U.S. business address

Getting started

Up and running in four steps

Starting is easy. A quick review keeps our warehouse secure and our service reliable for every customer.

Create your account

Complete onboarding

Add your business info, a payment method, your documents, and sign the service agreement.

We review & approve

Our team reviews your application and activates your fulfillment account.

Send your inventory

Ship us your stock and start fulfilling orders.

A valid payment method and required documents are needed to activate fulfillment. We currently specialize in carton and bin storage (no pallet storage yet) — perfect for small and growing sellers. Full details are in our Fulfillment Terms & Conditions.

Before sending inventory

A few basics before products arrive

Before inventory is accepted, every fulfillment client must complete basic onboarding.

Valid payment method on file
Signed fulfillment agreement
Product declaration
Inventory ownership confirmation
Business or identity verification
Inbound shipment notification

Inventory sent without prior approval may be refused, delayed, or subject to additional handling fees.

Questions

Fulfillment FAQ

Do I need a U.S. company? +

No. We serve international sellers as well as domestic ones. You'll need valid identification documents and a payment method to activate your account, but a U.S. company isn't required.

Do you accept pallets? +

Not at this time. We currently accept small parcel and bin-based inventory only.

Is there a monthly minimum? +

No. Our fulfillment service is designed for small and growing sellers. There are no monthly minimums and no long-term contracts.

How do I get my inventory to you? +

Once your account is approved, you'll receive your assigned Florida warehouse address. Ship your products to us and we'll receive, count, and bin them — then they appear in your online dashboard.

What happens if my inventory does not sell? +

Regular bin storage applies. Inventory with no sales activity for 180 days may be billed as inactive inventory.

What happens if I stop paying? +

Fulfillment services may be suspended, inventory may be placed on hold, and unpaid inventory may eventually be considered abandoned under our Terms & Conditions.

Do I need to sign an agreement? +

Yes. All fulfillment clients must agree to our fulfillment terms before sending inventory.

Is my inventory insured? +

Inventory is not insured by MySmartMailbox unless agreed to in writing. Clients are responsible for their own inventory insurance.

Can I use my own shipping account? +

Yes. You can bring your own shipping label and use your own carrier account, or use our discounted USPS, UPS, FedEx, and DHL rates — whichever works best for you.

How long does approval take? +

After you complete onboarding (business info, payment method, documents, and signed agreement), our team reviews your application and activates your account. We aim to review applications promptly.